At Lian Routes, we aim to provide fast and reliable shipping for all your outdoor and travel product needs. Below are the details regarding our shipping practices, delivery times, and related policies.
1. Shipping Method
We currently offer cash on delivery as the only payment method for our customers. Orders are shipped through trusted courier services to ensure the safe and timely delivery of your products.
2. Processing Time
Once your order is confirmed, we process it within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next available business day. You will receive an order confirmation email once your order has been successfully processed.
3. Shipping Times
The estimated delivery time for your order depends on your location. For most domestic orders, you can expect delivery within 5-7 business days from the date your order is processed. Delivery times may vary depending on your address and the availability of the courier service.
4. Shipping Costs
We offer free standard shipping on all orders. Shipping charges may apply if you opt for express or special shipping services (if applicable in your region). These costs will be clearly stated at checkout.
5. Delivery Confirmation
Once your order has been dispatched, we will send you a shipment confirmation email with tracking information (if available). Please use this information to track your package.
6. Shipping Delays
While we aim to deliver your order within the specified timeframe, delivery may occasionally be delayed due to factors beyond our control, such as weather conditions, courier delays, or public holidays. We are not responsible for delays caused by the shipping carrier.
7. Incorrect Shipping Information
Please ensure that the shipping address provided at checkout is accurate and complete. Lian Routes is not responsible for delays or delivery failures due to incorrect or incomplete addresses.
8. International Shipping
At this time, we only offer domestic shipping. International shipping may be available in the future, and any updates will be posted on our website.
9. Contact Us
If you have any questions regarding your order or shipping, please don’t hesitate to reach out to us at [email protected].